Expand Your Reach
With cGrate Agency Banking, your organisation reaches customers far beyond your branch network. Agents act as trusted extensions of your business.
They deliver deposits, withdrawals, and payments through multiple platforms - from POS terminals and agent apps to USSD, WhatsApp, Telegram, web, and direct system integrations. This flexibility ensures you can serve more people in underserved areas, without expanding physical infrastructure. Plus, it’s a scalable solution, designed to grow with your business and maximise your reach while keeping costs low.
Expand rapidly
Expand rapidly without the need to open additional branches or physical locations.
Inclusive banking
Reach underbanked communities, offering services where traditional banking cannot.
Scalable Network
Easily scale your agent network, increasing coverage and revenue opportunities.
Increased brand awareness
Increase brand awareness by offering accessible banking in underserved regions.
Empower Customers Through Agents
Your customers gain convenient, secure access to banking services close to home. From everyday cash transactions to essential bill payments, agents provide the human touch that turns digital banking into a seamless, reliable experience. Agents are empowered with tools to serve your customers effectively, helping reduce foot traffic at branches while enhancing customer satisfaction and trust in the brand.
Operational Efficiency for Your Business
cGrate’s Agency Banking helps your business operate efficiently while maintaining trust and compliance. With features like tiered transaction limits, anti-gaming and suspicious transaction modules, and flexible onboarding (self-onboard or staff-assisted), you can securely monitor and manage your agents.
But it’s not just about the technology. Your agents bring banking services right to your customers' doorsteps, offering everyday cash transactions and bill payments with a human touch. Automated commission payouts and real-time reporting on agent activity and profitability streamline operations, reduce manual work, and provide actionable insights. You can easily monitor performance, optimise agent networks, and quickly respond to trends and risks, all of which makes banking seamless for both your agents, and your customers.
Monitor agent performance with real-time reporting.
Reduce manual work with automated commission payouts.
Easily respond to emerging trends, risks, and opportunities.
Extend service hours with agent banking access after hours.
Drive Growth and Inclusion
Empower agents with tools and digital micro-loans based on transaction history to bridge cash flow gaps for deposits, bill payments, and other essential financial services. As your agent network thrives, your organisation benefits from expanded reach, higher transaction volumes, and stronger customer relationships. This drives business growth and promotes financial inclusion.
Get in touch
Contact us to find out more about licensing opportunities
and promoting cashless societies in Africa.
Contact us to find out more about licensing opportunities and promoting cashless societies in Africa.
